Shipping policy

📦 SHIPPING POLICY – DUPPYLUXE

Last updated: [7/17/25]

Thank you for shopping with DUPPY. We’re committed to delivering high-quality gear to your doorstep as quickly and reliably as possible.

🚚 SHIPPING METHODS & RATES

We offer standard shipping within the U.S. via USPS or UPS.

Shipping rates are calculated at checkout based on your location and order size.

✅ Free shipping on all orders over $100

✅ Local delivery or pickup options may be available in Chicago—DM us on Instagram @duppyluxe to coordinate

📅 PRE-ORDERS & FULFILLMENT TIMES

All items are either made to order or part of a limited-edition pre-order drop.

Please allow the following timeframes:

Pre-order processing: 10–14 business days

Shipping time (after processing): 3–7 business days (U.S. only)

Once your order is fulfilled, you’ll receive a tracking number via email.

🌍 INTERNATIONAL SHIPPING

We currently do not ship internationally, but we’re working to expand globally. Stay tuned.

🔁 LOST, DAMAGED, OR DELAYED ITEMS

Once your order is in the hands of the carrier, we are not responsible for lost, stolen, or delayed packages.

If your item arrives damaged, contact us within 48 hours with a photo of the damage at support@duppyluxe.com.

💬 QUESTIONS?

We’re here for you.

Email: support@duppyluxe.com

Instagram: @duppyluxe